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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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robert watson

March 18, 2026

5  out of  5
rating by robert watson
"Always great"
We responded:
"We appreciate your review, robert. We are so happy that you had such a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery ! "
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Mark Evans

March 18, 2026

5  out of  5
rating by Mark Evans
"I’ve had all of my insurance with Shanon for several years. The staff is always friendly, professional and very responsive. I highly recommend Shanon."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeff Schultz

March 17, 2026

5  out of  5
rating by Jeff Schultz
"The entire team at Shanon Salsbury State Farm goes out of their way to ensure a first class experience, every time. Lead by an experienced and knowledgeable agent who sets the standard for his crew and the industry at large. This group lives the motto and treats me and mine like the neighbors we’ve long been!"
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jaz Y

March 17, 2026

5  out of  5
rating by Jaz Y
"Over the last 9 months that I have been with State Farm, Jennifer has always been the person who made sure my questions were answered and my concerns were resolved. Her due diligence is what keeps loyal customers! A huge thank you to her and the rest of the team. (Photo for reference of the loss I’ve had in the short time of being insured with Shannon’s office)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kim

March 11, 2026

5  out of  5
rating by Kim
"We have been with State Farm for 6 years now with Shanon Salsbury office. I alway find it very easy to work with Alex Bryant. She is quick to reply and always helpful."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Shanon Salsbury’s Team! We deeply appreciate your kind words here in Montgomery . "
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Jennifer Mota

March 9, 2026

5  out of  5
rating by Jennifer Mota
"Alex is very helpful and answers any questions."
We responded:
"Thanks Jennifer, I appreciate the feedback. We appreciate the recommendation. :) Have a great week!"
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GREGG Clark

March 6, 2026

5  out of  5
rating by GREGG Clark
"Alex was very helpful and I'm sure an asset to the team."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Keri Reitenour

March 6, 2026

5  out of  5
rating by Keri Reitenour
"All of the staff members are always so responsive, kind and helpful. Would definitely recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tracy Spafford

March 5, 2026

5  out of  5
rating by Tracy Spafford
"Alex Bryant with State Farm was able to help me advance my water damage claim by getting me in contact with a representative the could perform a phone interview of my situation. I had been trying for 4 days online and calling the 1-800 # without success and a lot of frustration. When I called my agent, Alex picked up the phone right away and got me in touch with the a phone agent who could help. I am very thankful!"
We responded:
"Thank you so much for the 5-stars, Tracy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Kara Hayes

March 2, 2026

5  out of  5
rating by Kara Hayes
"Everyone was so sweet and helpful. Got a great price quote and my family can ride safe. Thanks again y'all"
We responded:
"Thank you Kara, I appreciate you taking the time to give us a review. Glad we were able to help with your insurance. 😀"
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Fitness with Ashleigh

March 2, 2026

5  out of  5
rating by Fitness with Ashleigh
"I haven't had to use my policies with them yet but I have worked with them across multiple policies (home, auto, and business) and Shannon's team is super helpful and he's easy to reach if you have questions or need anything. I had some questions about my billing recently and Tamara did some great work digging into why those charges had appeared and was able to help me resolve those issues. She was great! I would recommend checking them out when researching for your insurance needs."
We responded:
"Thank you for the fantastic review, Fitness! We are always here to help with your insurance needs here in Montgomery . "
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Dredaie Edwards

March 2, 2026

5  out of  5
rating by Dredaie Edwards
"Love State Farm!! Great prices"
We responded:
"Thank you so much for the 5-star review of the State Farm Agent Shanon Salsbury Agency. We deeply appreciate your kind words here in Montgomery . "
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Jason Douglass

February 27, 2026

5  out of  5
rating by Jason Douglass
"I had a very helpful experience with Alex Bryant with Shannon Salsbury's office of state farm insurance. I had an accident with my vehicle and needed to transfer my coverage from my old vehicle to my new vehicle and also a new quote. Alex was very pleasant and helped me get my quote with ease. Thank you Alex for the great help you've provided."
We responded:
"Thank you so much for the 5-star review! We deeply appreciate your kind words, I know it makes everyone on our team smile when we hear feedback from our clients. 😀"
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Craig Monaco

February 27, 2026

5  out of  5
rating by Craig Monaco
"Fast friendly service"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us our office. "
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Deborah Eaton

February 27, 2026

5  out of  5
rating by Deborah Eaton
"I had a very positive experience with Alex on our motorcycle insurance. We no longer have the motorcycle and when I called to have it removed it was done within minutes. Thank you, Deborah"
We responded:
"Thank you so much for the 5-star rating, Deborah! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Diana Steiner

February 26, 2026

5  out of  5
rating by Diana Steiner
"I have been a State Farm customer for car and home insurance for 34 years. Even though I moved 7 times across states, I retained them as my insurance partner. The team here in Texas is fantastic to work with, especially Alex. Five starts for sure!!!"
We responded:
"Diana, thank you for your kind review. We deeply appreciate your feedback. Have a great weekend 😀 "
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Joe Nguyen

February 20, 2026

5  out of  5
rating by Joe Nguyen
"I found Jennifer to be very professional, courteous and very helpful. Thanks"
We responded:
"Thanks Joe, appreciate the feedback on your experience with Jennifer. It makes her happy to get those awesome compliments. Have a great weekend. 😃 "
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Laura

February 20, 2026

5  out of  5
rating by Laura
"I love you guys! Very helpful… all the time! I so appreciate your office… especially Jennifer."
We responded:
"Thank you for the fantastic review, Laura! We are always here to help with your insurance needs here in Montgomery . "
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Allen Rosa

February 20, 2026

5  out of  5
rating by Allen Rosa
"Staff in the office do a great job serving clients. Always helpful."
We responded:
"Thanks Allen, I really appreciate the kinds words. I know reviews like this makes the team feel good. Have a great weekend. 😃 "
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Haley L.

February 19, 2026

5  out of  5
rating by Haley L.
"Alex Bryant had the best customer service! Very nice, respectful and answered all my questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with our team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Catherine Rennell

February 13, 2026

5  out of  5
rating by Catherine Rennell
"My family has used the Salsbury office as our State Farm agent for many years now. They are always quick to respond and provide great service. They were extremely helpful to me when I had items stolen that were covered by my personal article policy. I highly recommend!"
We responded:
"Thanks Catherine, I appreciate you taking the time to share your experience with our office and we were happy to help with the claim. Call us if you need anything and have a blessed weekend. 😀"
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Shawne Webb

February 11, 2026

5  out of  5
rating by Shawne Webb
"Had a few things I needed help with and Mia went above and beyond to help me get them resolved. Made me feel like I was the only customer She had. Thank you for everything."
We responded:
"Thanks for the review Shawne, hope you are doing well. Appreciate the feedback on our office."
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Patricia Wheeler

February 11, 2026

5  out of  5
rating by Patricia Wheeler
"Shanon Salsbury’s office is very professional my husband and I are retired, and their explanation of policies are perfect…Shanon and his office staff are very easy to get in touch with. They will pick up the phone no later than the second ring and you’re never put on hold. If you have a question they will find the answer quickly. We just recently sold a home and built a new home. The process with the insurance was seamless, no problems at all cancelling insurance and getting new insurance. if you’re looking for a neighborly atmosphere, you’d be very happy here."
We responded:
"Thanks Patty, appreciate you and Dave very much! Happy Easter!"
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Claudia Riedlinger

February 11, 2026

5  out of  5
rating by Claudia Riedlinger
"We have had State Farm for many years( my Dad and brother were Agents) and Shanons office feels like Family."
We responded:
"Thanks Claudia, I am not sure there is a bigger compliment than what you just gave us. Have a great week!"
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Ronnie Earnest

February 11, 2026

5  out of  5
rating by Ronnie Earnest
"Alex when the "extra" step regardimg my homeowners/auto insurance a couple of days on questions I had...thk u so much for ur extra time that day....Ronnie"
We responded:
"Appreciate the feedback in dealing with Alex. She is one of our newer team members and is really doing a great job. 😀"