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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Ospino

December 12, 2025

5  out of  5
rating by Jose Ospino
"Quiero compartir mi experiencia siendo atendido por la señoría Mía Ramírez. No solo es muy diligente y comprometida haciendo su trabajo, sino también una persona amable, sincera y honesta. Qué fortuna poner mis solicitudes en sus manos cada vez que necesito ayuda. Sin duda, Mía es un 10/10."
We responded:
"Thank you so much Mr. Ospino! I appreciate you taking the time to tell us about your experience working with Mia! I hope you and your family have a blessed weekend."
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helo mavrick

December 10, 2025

5  out of  5
rating by helo mavrick
"Always an amazing experience with the team! They are quick to answer questions and have given me the most competitive rates. I would strongly advise anyone to work with Shanon Salsbury!"
We responded:
"Thank you, I appreciate the kind words as well as taking the time to give us your feedback. Have a great week 😀 "
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Paul Buenaflor

November 27, 2025

5  out of  5
rating by Paul Buenaflor
"Going into Thanksgiving weekend, I urgently needed to make changes to my insurance policy. So I made the call to Shanon Salisbury’s agency at 4:00pm the day before Thanksgiving, half expecting everyone to be gone getting their turkeys ready. To my surprise, Mia answered the phone, discussed my concerns, then proceeded to quote and update my policy. I approved the changes by 4:30, and she said she would do her best to make some calls and activate the new coverage within an hour. She called me 30 minutes later to confirm that my new coverage was in effect. Home run."
We responded:
"Paul, very happy we were able to assist you with your change. I appreciate you sharing, I know it will make Mia smile knowing she was able to help. 😀 Happy Thanksgiving!"
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Breanna Keelan

November 20, 2025

5  out of  5
rating by Breanna Keelan
"Jennifer, Tammy, and Mia are the best service team ever!!! Love this agency with all my heart, will always be taken care of with love. Spoke with Jennifer today, solved my insurance needs without flaw. ❤️"
We responded:
"Thanks Breanna, I appreciate your kind words and taking the time to share your feedback. Hope you have a blessed Thanksgiving!"
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Jeff cooper

November 11, 2025

5  out of  5
rating by Jeff cooper
"The customer service from all of the ladies in the office is second to none I've been with Shannon for a long time and that's the reason why"
We responded:
"Thanks Jeff, I appreciate the compliment! I know they love to hear customers are satisfied with their service. Have a great rest of the week. 😀"
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William Cooper

October 14, 2025

5  out of  5
rating by William Cooper
"It was an absolute pleasure working with Sarrah at Shannon Salisbury State Farm. From the very beginning she made the entire process feel easy and stress-free. Sarrah was not only professional and knowledgeable, but also incredibly approachable and kind. She took the time to explain everything clearly and made sure I felt comfortable and confident with each step. It truly felt like I was in good hands. I highly recommend working with Sarrah - she made the experience seamless and reassuring."
We responded:
"Thanks Mr. Cooper, I appreciate the feedback. I am happy Sarrah did a wonderful job helping you with your insurance. I hope u have a great week."
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Danielle Vicknair

October 3, 2025

5  out of  5
rating by Danielle Vicknair
"Mia was amazing to work with on the issue that I called about. I appreciate not only the great level or service but also just her friendly demeanor. I always dread anything about insurance but she made the call an enjoyable one! Thank you again!"
We responded:
"Thanks Danielle, I appreciate your feedback regarding your experience with Mia. So happy to hear she able to assist you. 😀 Have a great week"
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Jeffrey Koffler

October 3, 2025

5  out of  5
rating by Jeffrey Koffler
"I wanted to share how pleased I am with this State Farm Insurance agency. Every question I have ever had about my policies was answered quickly and they have given me new quotes quickly whenever I need them. Thank you Mia and team!"
We responded:
"Thanks Jeffrey, thanks for your awesome feedback. I always appreciate hearing about our customer's service experience. Have a great week. 😃"
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Veronica Gallegos

September 27, 2025

5  out of  5
rating by Veronica Gallegos
"Exelente atención todas mis preguntas fueron contestadas y atendidas de manera rapida y eficaz. Mía no solo me ayudo con todos los cambios que nececite hacer si no que fue mas aya brindandome tiempi y ayuda extra para obtener mejores beneficios y atención de primer nivel muchísimas gracias Mia."
We responded:
"Thanks Veronica, so happy we could help you with your insurance. Have a wonderful weekend and let us know if you need anything. 😀"
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Gabrielle Stratton

September 24, 2025

5  out of  5
rating by Gabrielle Stratton
"Get with Kristina Carpenter for your insurance needs!! She made our process super smooth & easy. She is the best!!"
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Marisa Clements

September 23, 2025

5  out of  5
rating by Marisa Clements
"I’ve referred many friends and family to this agency because of the drastic change in dynamic I felt when switching. Not only do I get a better rate, I get extremely responsive representatives who seem to really care about my questions and help me think through decisions instead of just pushing the most expensive options. Thank you guys!!"
We responded:
"Thanks Marisa for not only the review but for all the referrals! It makes me smile when I here how our office is helping people. Have a great week. 😃 "
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love simpson

September 22, 2025

5  out of  5
rating by love simpson
"This insurance company has provided exceptional service from the start! Their communication with me is always prompt and courteous!"
We responded:
"Thank you Ms. Simpson, I appreciate you taking the time to share feedback on your experience with our office. I hope you have a blessed week. 😀"
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Reynaldo Reyes

September 12, 2025

5  out of  5
rating by Reynaldo Reyes
"Las personas que atienden tanto en inglés cómo en español son profesionales en su trabajo y tienen calidez en especial la Srta, Kristin. Excelente atención."
We responded:
"Gracias, Rynaldo. Agradezco tu preferencia y tus amables palabras. Sé que Kristina también las disfrutó."
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Jiliana Jaramillo

September 9, 2025

5  out of  5
rating by Jiliana Jaramillo
"Mia Ramirez, es una excelente profesional, 100% recomendada... ayuda mucho a los clientes, con las mejores opciones para vehiculos"
We responded:
"Jiliana, thank you for taking the time to share your experience with Mia. I also appreciate the recommendation, it truly means a lot having your support. Have a blessed week. 😀"
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edixon antonio perez garces

September 9, 2025

5  out of  5
rating by edixon antonio perez garces
"Muy servicial super atenta cordial muy educada super agradecido con la señorita Mia Ramirez 🤗"
We responded:
"Thank you so much for sharing your experience with our office and Mia! We are happy to have you as a client and appreciate your business. Have a blessed week. 😀"
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Keli Nelson

August 29, 2025

5  out of  5
rating by Keli Nelson
"Jennifer and Kristina were very kind and patient with me, so much so we have them for all of our needs."
We responded:
"Thanks Keli, I really appreciate the great review and you sharing your experience with Jennifer and Kristina. I hope you have a blessed day and let us know if you need anything. :)"
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Kevin Walker

August 21, 2025

5  out of  5
rating by Kevin Walker
"Mia assisted in removing a vehicle from my policy. Followed up with me to ensure it was properly removed. Awesome and amazing personnel you have Shanon!"
We responded:
"Thanks Kevin, appreciate the compliments. Glad we are able to help... and can't wait to see that bike back in its prime condition! Have a great week. 😃"
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Stuart Drollinger

July 16, 2025

5  out of  5
rating by Stuart Drollinger
"Easy to chat with, answered all questions swiftly and thoroughly. Would definitely recommend"
We responded:
"Thanks Stuart, I appreciate the feedback on your experience with our team. Have a great weekend."
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Francis V

July 4, 2025

5  out of  5
rating by Francis V
"Mia is amazing, she treated me super well. I am very satisfied with all the work. She is respectful, friendly, and works very quickly. She solved my entire car insurance issue super fast and made me feel in good hands."
We responded:
"Thanks Francis for taking the time to share your experience with Mia. She has been a wonderful addition to our team! 😀"
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Arsenio Guerra

June 12, 2025

5  out of  5
rating by Arsenio Guerra
"Quedé muy satisfecho con la atención de la Gestora, MÍA, es muy amable y pone mucho empeño en cooperar con los trámites que opera. Agentes como ella prestigian a un Seguro tan importante como State Farm. Recomiendo esta aseguradora ya que es muy eficiente. Arsenio Guerra."
We responded:
"Thanks Mr. Guerra, I appreciate the kind compliment you gave Mia."
Profile photo of Arsenio Guerra

Arsenio Guerra

June 12, 2025

5  out of  5
rating by Arsenio Guerra
"Deseo comunicar por este medio que fui excelentemente atendido por la Sra. MÍA, fue muy amable y cooperadora con la pretensión que tenía respecto al seguro del auto. Gestores como ella son los que prestigian a una Organización como State Farm. Le doy un 10 de 10. Arsenio Guerra."
We responded:
"Thank you Mr. Guerra."
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tjmarkle

June 4, 2025

5  out of  5
rating by tjmarkle
"A tree fell on my car in a storm and by the end of that same day I already had my rental car and two days later I had my settlement so that I could go out and get a replacement. Shannon’s team and State Farm claims were right on top of everything and I appreciate them so much!"
We responded:
"Thanks for the very awesome review Tammye, I appreciate the feedback and happy that we were able to help and make the claims process smooth. Have a blessed week. :)"
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Emily Goins

May 30, 2025

5  out of  5
rating by Emily Goins
"The staff here is amazing! Very helpful and always a friendly conversation on the phone. Jennifer always makes sure to ask about your day and provide quick and helpful service with such a positive tone. Breath of fresh air!"
We responded:
"Thanks Emily, I appreciate you taking the time to give a such a nice compliment. Have a great weekend. 😃"
Profile photo of Gretchen Concepcion

Gretchen Concepcion

April 29, 2025

5  out of  5
rating by Gretchen Concepcion
"We saved over $2,000 by transitioning to State Farm. Kristina has been fabulous, explaining our coverage line by line and being responsive to our requests. It matters not only having someone local to call directly, but having someone trustworthy."
We responded:
"Good morning, thanks Gretchen I am so glad Kristina was able to help you with your insurance and it was a great experience. Have a great week. :)"
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Sheri Coke

April 28, 2025

5  out of  5
rating by Sheri Coke
"Very easy to contact and answer any questions that I have. Great customer service."
We responded:
"Thanks Sheri, appreciate the awesome compliment and feedback. I hope you have a great week. 😃 "