Shanon Salsbury

Tammy is one of our friendly and knowledgeable Customer Service Representatives. With an impressive 34 years in the insurance industry, customers enjoy talking to her about their coverage needs.

Licensed in Property & Casualty and Life & Health lines, Tammy shines when it comes to delivering exceptional service. Customers appreciate her thorough approach and ability to explain complex coverages in an understandable way. They know Tammy as someone who will make sure they, their loved ones, and their belongings are properly protected.

A Houston native, Tammy has many heart-warming stories from her three-decades in insurance. One of her most memorable was telling a military family their loved one's policy would provide much-needed funds after they lost him in action. The family used the money to start a scholarship fund in his honor.

When not at work, this proud mom and grandmother enjoys low-key hangouts with her kids and grandkids, preferably filled with laughter until she cries. Tammy also has a silly, crafty side - just ask her to teach you how to flip your eyelids inside out!

With an outgoing yet loyal personality, Tammy welcomes any opportunity to showcase her insurance knowledge. Connect with her today at the Shanon Salsbury agency.

Melissa brings over 20 years of experience in the insurance industry to her Account Manager role at the Shanon Salsbury State Farm agency. Licensed in Property & Casualty and Life & Health insurance lines, Melissa has a true passion for helping people and making them smile.

Customers appreciate her top-notch customer service skills and knack for finding answers. She is known for her professional yet personable approach, creating an environment where customers feel comfortable opening up and sharing their lives.

"My 'aha moment' wasn't until I found Shanon's agency," Melissa says. "He inspires me to keep learning and growing so I can better guide people through life's challenges and milestones."

A Conroe native now residing in Montgomery, Melissa is a proud mother of three boys. When not at work, she loves to people-watch from the sidelines and make pop culture references to anyone within earshot. Fair warning - she also frequently breaks out into impromptu car karaoke sessions.

"Always be kind" is her mantra. She is passionate about supporting local food banks and other nonprofits. Her favorite part of the job is the connections she builds while ensuring families have the proper insurance protection.

Connect with the caring, energetic Melissa at the Shanon Salsbury agency for a comprehensive insurance review.

Kristina is one of our accomplished Account Managers. With 17 years of experience in the insurance industry, she shines in educating customers and ensuring they understand exactly what coverages they are purchasing.

Licensed in all lines of insurance, plus holding a notary public commission, Kristina's primary focus is new policy management. However, she goes above and beyond, making recommendations that meet each customer's unique needs. They appreciate her friendly persistence and dedication to following up until she finds a solution that is right for them.

"I love getting to know our customer and their families on a personal level," Kristina shares. "Building those bonds is so rewarding, as is being there for them when times get tough."

Kristina habla español!

A fluent Spanish speaker, Kristina is proud to assist the local Hispanic community. She has a special talent for explaining complex insurance concepts in easy-to-grasp terms that breed confidence.

When not at work, this mom of five enjoys quality family time, whether traveling or just attending local school events. Kristina also loves fishing, crocheting, and diamond painting.

"What would you attempt if you knew you could not fail?" is her favorite quote, which reminds her to boldly pursue her passions.

Connect with the knowledgeable and kind-hearted Kristina today for a comprehensive insurance review.

Jennifer is a Customer Service Representative at the Shanon Salsbury State Farm agency in Montgomery, TX. Licensed in all lines of insurance, Jennifer has been helping customers with their insurance needs since joining the agency in 2013.

Customers appreciate Jennifer's warm personality and genuine kindness. She is known for her empathetic approach, taking the time to thoroughly understand each person's unique situation so she can provide knowledgeable guidance. Jennifer's top priorities are making people feel heard and ensuring they have the right coverage to protect what matters most.

"I love being able to talk to different kinds of people every day and help them in whatever way I can," Jennifer shares. "Insurance is constantly evolving, so I'm always learning something new - that's what keeps this career exciting."

native of Livingston, Jennifer now calls Montgomery home. When not at the office, she enjoys running, hiking, cooking, watching movies, and spending quality time with her family and dogs. Her favorite quote is "You only fail when you stop trying."

With her patient, friendly nature, she welcomes the opportunity to review your insurance plan and make sure you have the proper protection in place. Reach out today!

Laura is a friendly face at the Shanon Salsbury State Farm agency, serving as a Customer Service Representative. Her caring personality and excellent listening skills quickly made an impression as soon as she joined our team.

Licensed in Property & Casualty and Life & Health insurance lines, Laura shines when it comes to assisting with billing inquiries. However, her genuine desire to help extends far beyond just taking payments. Customers appreciate Laura's down-to-earth approach that makes them feel like they're talking to a friend or family member.

"I love interacting with our customers and being there to support them however I can," Laura shares.

A native of LaPorte, TX now residing in Montgomery, Laura is motivated to guide people through oftentimes complex decisions to safeguard their loved ones'.

Away from the office, this proud grandma enjoys playing with her granddaughter and spending quality time with her family. A self-described "pickle addict," Laura also has a passion for herbs - both using them in cooking and educating others on their home remedy benefits.

With a kind, caring and driven spirit, Laura welcomes the opportunity to demonstrate her stellar service and assist with your insurance needs.

David joined the Shanon Salsbury team in Montgomery, TX as an Account Manager in January 2024. Before that, he built 20 years of experience in the healthcare industry and the U.S. Air Force, where he served as a lab technician for 7 years.

Licensed in all lines of insurance, David may be the newest face in the office but he's already making an impression with his eagerness to learn and provide outstanding service. Customers appreciate his friendly personality and willingness to track down answers until he understands their situation.

Originally from Baltimore, when he's not in the office, this father and husband enjoys spending quality time with his family.

Reach out to David for friendly guidance about your auto, home, life or business insurance needs.

Colton is our Account Manager, bringing four years of experience in the insurance and financial services industry. With licenses in Property & Casualty and Life & Health insurance, Colton has a personalized approach, eager to understand the unique needs of customers.

"Helping people properly protect their livelihood and belongings is why I love this profession," he says. Customers love how he explains complex insurance topics in an easy-to-understand way that makes them feel comfortable and confident in their choices.

Originally from Jasper, Colton now lives in Conroe with his girlfriend and two dogs. His passions outside of work include golfing, beach trips, and cheering on his alma maters - Tyler Junior College and Tarleton State University, where he played college baseball. With a fun-loving yet dependable nature, Colton is a rising star committed to guiding customers with care and knowledge.

Connect with Colton today to review your auto, home, life or business insurance coverages.